Improving Service Efficiency: Introducing Our New Ticketing System

Faster Support. Better Tracking. Greater Efficiency.

At Trasmec, we have introduced a new Customer Service approach designed to provide a more structured, organized, and traceable support experience.

This is more than a new contact channel, it is an improved way to manage Service & Spare Parts requests, ensuring greater efficiency, visibility, and faster response times throughout the entire process.

Whether you need technical assistance or spare parts, our team is ready to support you every step of the way.

📞 Service Assistance: +39 0374 364012
📧 service@trasmec.com

📞 Spare Parts: +39 0374 364013
📧 spares@trasmec.com

You can open a ticket by email or access our dedicated Service Portal to submit and track your requests.